Informativa sui rimborsi

Thank you for shopping at SK STORE . We want you to be satisfied with your purchase. Please read our return and refund policy carefully.

1. Return Eligibility

We accept returns within 30 days of delivery.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition

  • The item must be in its original packaging

  • Proof of purchase (order number or receipt) is required

Items returned without prior approval may not be accepted.

2. How to Start a Return

To initiate a return, please contact us at:

Email: SAIMUNAKON1993@GMAIL.COM
Include your order number and reason for return.

If your return is approved, we will provide instructions on how and where to send your package.

3. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item is:

  • Damaged

  • Defective

  • Incorrect

Contact us within 48 hours of receiving your order and provide clear photos of the issue. We will offer a replacement or full refund at no additional cost.

4. Non-Returnable Items

The following items cannot be returned:

  • Gift cards

  • Digital/downloadable products

  • Customized or personalized items

  • Perishable goods

  • Opened personal care or hygiene products

  • Final sale items (if marked as such)

5. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Original shipping fees are non-refundable.

We recommend using a trackable shipping service.

6. Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

  • Refunds will be processed within 5–10 business days

  • Refunds will be issued to the original payment method

Please note that banks or credit card providers may require additional processing time.

7. Order Cancellation

Orders may be canceled before they are shipped.
Once an order has been shipped, it cannot be canceled and must follow the return process.